What We Collect and Why We Collect It
When you open an account with us, we collect the information you provide directly — your name, contact details, and the wallet identifiers you use for deposits and withdrawals. If you pay via bKash, Nagad or Rocket, we record the transaction reference and amount so your
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account balance stays accurate. We do not store your full mobile wallet PIN or password at any point. We also collect device and session data automatically: your browser type, IP address, and the pages you visit within our platform. This helps us detect unusual login attempts
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and keep your account secure. We may collect location signals at the point of login, but only to verify that access is consistent with your registered region — we do not sell or share this with advertisers. All data we hold is processed for one of
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three reasons: to operate your account, to meet our internal compliance requirements, or to respond to your support requests. If you contact our support team, we retain that conversation history so your case can be tracked and resolved properly. Our data practices apply to you wherever
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you access the platform, but actual service availability depends on your local law and eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.